A reliable warranty company that lets consumers choose between plans, CARCHEX enjoys an A+ rating from the Better Business Bureau. That said, in the unlikely event that its clients experience problems with their service plans, we’ve implemented a state-of-the-art customer service platform aimed at resolving any potential CARCHEX complaints.
Up-front and center
Unlike many other online warranty companies, CARCHEX doesn’t hide behind vague or misleading contact information. If you have a problem, you can get the help you need by utilizing our CARCHEX complaints micro-site. This platform makes it easy for our knowledgeable representatives to meet the needs of each client. By working in a courteous, timely manner, the CARCHEX support team aims to thoroughly investigate potential issues and rectify them in the best possible manner.
An ally you can trust
If your warranty provider refuses to cover a repair; will you have someone to work on your behalf? If you work with CARCHEX; that’s exactly what you will have.
Let’s face it: the Internet is infested with con artists who prey on consumer ignorance. Why would you trust an unknown, untested warranty provider, when you can partner with one that has been thoroughly investigated by the BBB? Don’t just take the first warranty plan you see and don’t trust a provider that doesn’t have the same reputation as CARCHEX.