What Does the Mercedes-Benz Warranty Cover? (2024)

When you buy a new Mercedes-Benz vehicle, you’ll want to make sure you’re protected from paying for costly repairs. New owners get automatic coverage from the Mercedes warranty, but that warranty doesn’t last forever and won’t cover everything.

We’ll explain exactly what the Mercedes warranty covers and whether it provides enough protection for your luxury vehicle. We’ll also talk about the benefits of getting extra Mercedes-Benz vehicle protection through either an automaker extended warranty or a vehicle service plan from reputable independent providers like CARCHEX.

When you buy a new Mercedes-Benz, you automatically receive the company’s new vehicle warranty, which covers defects in materials or workmanship for up to four years or 50,000 miles. This is considered a manufacturer’s warranty or factory warranty.

In addition, you’ll receive the following Mercedes warranties:

• Tire protection: Defective tires supplied by Mercedes-Benz are covered for one year or 12,000 miles, whichever comes first.
• Plug-in hybrid electric high-voltage battery limited warranty: If your high-voltage battery is defective, Mercedes will repair or replace it for the first six years or 62,000 miles, whichever comes first.
• Emission warranties: Mercedes-Benz lists several emissions warranties that cover the requirements for both federal and California emissions laws. Emissions parts are covered for a wide range of terms, going up to eight years or 80,000 miles.
• Vehicle service parts and accessories limited warranty: This car warranty covers genuine Mercedes-Benz parts, equipment, and factory-approved accessories. The terms vary by part, but a notable one is the transmission, which is covered for two years or 24,000 miles.

It’s important to read the entire Mercedes warranty terms and conditions to know exactly what’s covered and what’s not.

Certified Pre-Owned Mercedes Limited Warranty

If you buy a Mercedes-Benz certified pre-owned vehicle (CPO), then you’ll get the remaining portion of the original owner’s car warranty and an additional year with unlimited mileage. To make sure you’re qualified to get a Mercedes CPO warranty, check with your Mercedes-Benz dealership.

Mercedes-Benz is a prestigious brand known for innovation and classic design. With a slogan of “the best or nothing,” Mercedes models often rely on relatively pricey car parts.

According to RepairPal, Mercedes-Benz has a 3.0- out of 5.0-star reliability rating, making it less dependable than most other car brands. The average annual maintenance and repair cost for a Mercedes-Benz is $908, which is almost $300 higher than the typical brand.

If you’re debating an extended Mercedes warranty, consider these typical repair and replacement costs:

Keep in mind that prices may be different for a Mercedes-Benz C-Class versus a GLE or an EQS, for example. Still, car owners will likely save money when they pick up a CARCHEX warranty.

You can’t predict when a Mercedes-Benz part will fail, and you don’t want to get stuck paying hundreds or thousands of dollars in out-of-pocket expenses. A Mercedes-Benz extended limited warranty could help to give you the coverage you need at a price you can afford. Before you commit to a warranty from Mercedes-Benz, however, compare coverage and prices available from vehicle service contracts, like those offered by CARCHEX.

Extended Mercedes Warranty Exclusions

Some items excluded from the extended Mercedes warranty are:

• Damage caused by improper care and maintenance
• Damage caused by accidents and environmental factors
• Repairs made outside of authorized Mercedes-Benz dealers
• Normal wear and tear parts like brake pads and windshield wipers
• Common maintenance services

Wear and tear is inevitable, no matter how diligent you are with general car maintenance. With a CARCHEX extended vehicle protection plan for your Mercedes, you can get peace of mind, protection, and strong customer satisfaction.

Choose from one of the five CARCHEX levels of protection:

• Titanium: This vehicle service plan option includes coverage for select components in most of your car’s systems, ranging from the engine and transmission to brakes, high-tech parts, and the climate control system.
• Platinum: Considered the highest level of stated component coverage, this covers all major systems and provides extensive vehicle protection.
• Powertrain Plus: This coverage level is a special value for Mercedes-Benz vehicles with over 60,000 miles.
• Powertrain: This level covers repairs and replacements on the powertrain system, which contains many of your car’s most expensive parts.
• Extra Care: Designed to enhance existing powertrain coverage, this plan level adds protection for select components outside of the powertrain, including those in your vehicle’s steering, suspension, and other systems.

Coverage exclusions and deductibles apply. Check your CARCHEX contract for more details.

Each CARCHEX coverage level has several plan options, so you can choose from up to 16 contracts. Our vehicle service plans are flexible and affordable and can last for up to 10 years. Also, our plans can be purchased at any time.

CARCHEX Extended Protection Benefits

When it comes to protecting your Mercedes-Benz, a CARCHEX vehicle service plan has you covered. While you’ll receive protection against mechanical breakdowns, you’ll also get additional coverage benefits such as:

• Claims paid directly to the repair facility: CARCHEX makes it quick and easy for you to get the Mercedes-Benz services you need without having to pay upfront.
• Multiple payment options: CARCHEX protection plans are vehicle service contracts that can be paid for upfront or in monthly payments.
• Customer experience above all: As a brand promise to you, CARCHEX prioritizes our commitment to service with every extended Mercedes protection plan.
• 30-day money-back guarantee: We back our products and services with a full satisfaction guarantee. You’ll get a full reimbursement if you’re not satisfied with your plan during the first 30 days.
• Emergency roadside assistance: If your Mercedes-Benz breaks down on the side of the road, your CARCHEX plan may provide reimbursement for towing services.
• Your choice of repair facility: Choose from over 30,000 certified repair shops. 
• Low prices everyday: When you call us for a quote, we’ll give you a competitive price upfront on your plan.

Exclusions, fees, and coverage deductibles may apply. Check your CARCHEX contract for more details or reach out to one of our coverage experts today.

It’s smart to get a vehicle service plan quote from CARCHEX to figure out how much protection could cost for you. That way, you’ll be able to decide whether or not it’s worth it to purchase coverage beyond your factory warranty.

Below are commonly asked questions about the Mercedes warranty: