Disclosure: This content was produced by an independent editorial party for the purposes of educating our customers, and is not influenced by the other business operations of CARCHEX.
Any plans offered by CARCHEX are not extended warranties, but are often referred to by consumers as such. CARCHEX vehicle service contracts (also called “protection plans”) operate similarly to extended warranties and provide repair coverage for mechanical breakdowns after factory warranties expire.
In a comparison of 32 automakers, RepairPal ranked Mercedes-Benz 27th for reliability with an above-average maintenance and repair cost. If you plan on owning your Mercedes-Benz vehicle beyond the 4-year/50,000-mile factory warranty, additional coverage could save you from having to shell out for unexpected repair costs.
Keep reading to learn more about what is covered by the Mercedes extended warranty and whether the extra coverage is worth it.
MERCEDES WARRANTY QUICK FACTS
New Vehicle Limited Warranty: |
Other warranties: |
Extended Limited Warranty: |
---|---|---|
Mercedes-Benz Powertrain |
Transferable to New Owner: |
Mercedes-Benz Extended Limited Warranty
The Mercedes-Benz Extended Limited Warranty covers repairs beyond your factory warranty. The service contract includes genuine Mercedes-Benz parts and a number of extra benefits.
When your New Vehicle Limited Warranty expires, you can choose to purchase Mercedes extended warranty protection for an extra one, two, or three years, and up to 75,000 miles or 100,000 miles on the odometer.
Extended Warranty Time |
Extended Warranty Mileage |
---|---|
1 year |
75,000 or 100,000 miles |
2 years |
75,000 or 100,000 miles |
3 years |
75,000 or 100,000 miles |
Coverage is essentially the same as your original Mercedes warranty, which means it is a bumper-to-bumper extended warranty. Examples of extended limited warranty coverage include:
- Climate control
- Electrical systems
- Fuel injection system
- Power seat motor
- Supercharger
- Steering system
- Seals and gaskets for covered breakdowns
- CD player, audio, and navigation
- Engine, drivetrain, and transmission
Be aware that the Mercedes extended warranty is only valid at authorized Mercedes-Benz dealers. According to Mercedes, there are over 380 dealerships nationwide.
Mercedes also offers additional coverage options like:
- Prepaid Maintenance
- Wheel and Tire Protection Plus
- Windshield Protection
- Paintless Dent Repair
- Key Protection
- Lease Protection
Mercedes Extended Warranty Benefits
Besides standard coverage, you get access to the following benefits with the Mercedes extended warranty:
- Roadside assistance—Covers towing, jump-starting, spare tire installation, and more
- Trip interruption—Covers a portion of food and lodging costs for breakdowns away from home
- Loaner car—Includes a Mercedes vehicle to use while your car is in the shop
- No deductible—Requires no paperwork or payment at the shop
Mercedes-Benz Certified Pre-Owned Extended Warranty
If you purchase a Certified Pre-Owned (CPO) Mercedes, your car automatically comes with a 1-year/unlimited-mileage extended warranty beyond the factory warranty of 4 years/50,000 miles.
You also have the option to extend limited warranty coverage even further. You can add one or two more years of coverage with unlimited mileage. This warranty coverage is also similar to the original factory warranty.
What Is Covered by a Mercedes Factory Warranty?
Currently, all new Mercedes-Benz vehicles are protected by a New Vehicle Limited Warranty that covers defects in material or workmanship for 4 years/50,000 miles, whichever comes first. Parts and labor are included. In addition:
- Emission performance and control warranties range from 2 years/24,000 miles to as long as 15 years/150,000 miles.
- The plug-in hybrid electric high–voltage battery has a limited warranty of 6 years/62,000 miles.
- The Mercedes-Benz tire warranty lasts 12 months/12,000 miles.
- A Mercedes-Benz Vehicle Service Parts and Accessories Limited Warranty is also included. The terms are based on the part.
Unlike most car manufacturers, there is not a separate Mercedes-Benz powertrain warranty—it’s included in the New Vehicle Limited Warranty.
Basically, these warranties mean that the only vehicle parts covered by your dealership warranty are parts that were originally supplied and manufactured by Mercedes. Damage from regular use isn’t covered.
If something is excluded from the original Mercedes-Benz warranty, or if your warranty expires, those parts will not be covered, leaving you responsible for expensive repairs.
WHAT’S NOT COVERED UNDER A MERCEDES-BENZ FACTORY WARRANTY
Tire and rim damage |
Damage from accidents, misuse, or negligence |
Damage from the environment |
---|---|---|
Brake pads and discs |
Damage from lack of maintenance |
Glass damage |
Normal wear and tear |
Normal maintenance |
Is a Mercedes Extended Warranty Worth It?
The average cost for repair and maintenance on a Mercedes-Benz vehicle is $908 per year, according to RepairPal. Unless you can budget for expensive repairs, you may benefit from extended vehicle protection.
RepairPal also shows that Mercedes vehicles may experience problems such as:
- Rough shifting of automatic transmission—Typically, Mercedes-Benz E350 vehicle owners may experience rough shifting from first to second gear or third gear to second gear. This can be caused by internal component failure.
- Active body control system leaking hydraulic fluid—The system can leak fluid from a variety of areas, including the tandem pump, hydraulic lines, and seals. If not fixed immediately, the vehicle ride height could decrease, causing damage to the undercarriage. This issue is mainly experienced by Mercedes-Benz SL500 vehicles.
- Faulty camshaft adjuster solenoid—This part, related to the variable valve timing system, may fail, resulting in a Check Engine alert or other driving issues. In general, Mercedes-Benz E350 vehicles will have this problem.
- Ignition failure from old spark plugs—If you don’t replace your spark plugs every 75,000–90,000 miles, it can lead to engine power loss and damage the components.
Mercedes-Benz Repair Costs
In addition to a low reliability rating, Mercedes repairs are extremely costly without an extended warranty.
Mercedes-Benz |
Repair |
Cost Range |
---|---|---|
S550 |
$79–$100 |
|
E320 |
$297–$367 |
|
C220 |
$744–$833 |
|
C300 |
$1,059–$1,299 |
|
C300 |
$1,935–$2,022 |
Mercedes-Benz Reliability
While Mercedes vehicles are known for their class and sophistication, they are not known for their reliability. The RepairPal reliability rating is “average,” and the brand ranked 21st out of 29 manufacturers in J.D. Power 2024 U.S. Vehicle Dependability Study℠, with the average amount of mechanical problems being 218 per 100 vehicles.
In short, Mercedes-Benz vehicles have a higher likelihood of experiencing mechanical failure over time. This makes an extended warranty from the auto manufacturer or a vehicle service contract from an outside company all the more a compelling option to consider, as either will more likely be used for a Mercedes-Benz vehicle.
How to Get a Mercedes Extended Warranty
You can buy an extended warranty for your Mercedes from the dealership as long as your car is covered by the factory warranty. However, the Mercedes-Benz Extended Limited Warranty is far from your only option if you want extended protection.
Extended warranties limit you to using their technicians, repair shops, and parts. That doesn’t allow you much flexibility when it comes to service or prices. Additionally, if you wait until your vehicle breaks down to get extended coverage, it might be too late.
For more coverage options beyond the factory warranty, compare the Mercedes extended warranty against a vehicle service plan from a third-party provider like CARCHEX.
CARCHEX Extended Vehicle Protection Plans for Mercedes Vehicles
At CARCHEX, our industry-leading team works to give you protection that you won’t find anywhere else and at a price you can afford. We offer five different levels of coverage—Titanium, Platinum, Powertrain Plus, Powertrain, and Extra Care—with specific Extended Vehicle Protection Plans within each level.
Plans range from a powertrain coverage plan to extensive protection for most vehicle systems. Depending on your plan, coverage can last as long as 10 years. Here’s a quick rundown:
- Titanium—This plan covers most of your vehicle’s systems and components with only a short list of exclusions.
- Platinum—This is a high level of stated-component coverage that protects elements of all major vehicle systems.
- Powertrain Plus—This protects the engine, transmission, and drive axle like a basic powertrain plan while also covering the air conditioning and various electrical components.
- Powertrain—This is our basic powertrain coverage, with protection for key engine components, the transmission, drive axle, and transfer case.
- Extra Care—The Extra Care plan covers vital components that aren’t part of the vehicle’s powertrain, including the electrical system, steering, suspension, and brakes.
*Any plans offered by CARCHEX are not extended warranties, but are often referred to by consumers as such. CARCHEX vehicle service contracts (also called “protection plans”) operate similarly to extended warranties and provide repair coverage for mechanical breakdowns after factory warranties expire.
Benefits of a CARCHEX Vehicle Service Plan for Your Mercedes
In addition to our affordable Extended Vehicle Protection Plans, we also provide benefits such as:
- Protection for high-mileage vehicles, including those over 100,000 miles
- 24/7/365 direct car coverage quote engine
- Choose from over 30,000 certified repair shops
- 30-Day Money Back Guarantee
- No-Haggle, Low-Price Everyday Guarantee™
- 24/7 roadside assistance, gas delivery, rental car reimbursement, towing, and other additional benefits
- A+ rating and accreditation from the Better Business Bureau
Coverage exclusions, deductibles, and restrictions apply. See your CARCHEX contract for more details or reach out to our customer service team for answers to your questions.
FAQ: Mercedes-Benz Warranty
Here are some frequently asked questions about the Mercedes-Benz warranty:
Sources:
RepairPal:
https://repairpal.com/reliability/mercedes-benz
Mercedes-Benz:
https://www.mbusa.com/content/dam/mb-nafta/us/owners/prepaid-maintenance/ELW%20Brochure%2004.2019.pdf
Mercedes-Benz:
https://www.mbusa.com/content/dam/mb-nafta/us/owners/manuals/2024/2024-warranty-booklet.pdf
RepairPal:
https://repairpal.com/internal-component-failure-may-cause-rough-shifting-670
RepairPal:
https://repairpal.com/active-body-control-system-can-leak-hydraulic-fluid-861
RepairPal:
https://repairpal.com/variable-valve-timing-system
German Auto Center:
https://www.germanautocenter.com/blog/top-mercedes-repair-problems/
RepairPal:
https://repairpal.com/estimator/mercedes-benz/s550/anti-lock-brake-system-abs-diagnosis-cost
RepairPal:
https://repairpal.com/estimator/mercedes-benz/e320/wheel-bearing-replacement-cost
RepairPal:
https://repairpal.com/estimator/mercedes-benz/c220/ac-condenser-replacement-cost?trk_loc=rr
RepairPal:
https://repairpal.com/estimator/mercedes-benz/c300/heater-core-replacement-cost
RepairPal:
https://repairpal.com/estimator/mercedes-benz/c300/suspension-shock-or-strut-replacement-cost
J.D. Power:
https://www.jdpower.com/business/press-releases/2024-us-vehicle-dependability-study-vds
Better Business Bureau:
http://www.bbb.org/greater-maryland/business-reviews/extended-warranty-contract-service-companies/carchex-in-hunt-valley-md-23015869