Disclosure: This content was produced by an independent editorial party for the purposes of educating our customers, and is not influenced by the other business operations of CARCHEX.
An extended car warranty is protection from the vehicle manufacturer against mechanical breakdowns. This term is sometimes incorrectly used to describe coverage from third-party providers, which offer similar protection plans called vehicle service contracts. CARCHEX is a vehicle service contract provider.
One of the most stressful parts of a mechanical breakdown, apart from the cost of repairs, is the process of getting your vehicle to the mechanic. You’ll have to call a tow truck and arrange for a rental car while your vehicle is in the shop. If your Jeep breaks down, the process can be simple with Jeep roadside assistance.
A Mopar® Jeep extended protection plan comes with coverage for roadside assistance, but you can also protect your Jeep with an Extended Vehicle Protection Plan from CARCHEX. We include roadside assistance coverage with all vehicle service contracts, so your rental car, towing, or emergency fuel delivery will always be reimbursed up to $125 per incident.
What Is Roadside Assistance Coverage?
Did you know that the average cost of towing a vehicle is between $75 and $125? A roadside assistance plan can cover most or all of that cost. When you purchase a new car, you may receive roadside assistance for free, or you may be able to purchase it at an additional cost.
Roadside assistance is an extra benefit added to nearly every warranty or vehicle service contract. A manufacturer, dealership, or third-party vehicle protection plan company will use a professional network or team that can arrange help when your vehicle breaks down.
Towing Service: Your vehicle will be towed to the nearest repair facility, typically one authorized by your provider.
Rental Car Service: The contract provider will cover car rental fees up to a certain dollar amount for a specified number of days while your car is being repaired.
Trip Interruption Coverage: If you break down during a trip, your provider will cover some of the expenses for accommodation and meals. This coverage may only be applied to breakdowns that happen relatively far from home.
Lockout Service: This covers the cost for professional services in the event that you lock yourself out of your car.
Emergency Fuel Delivery: Did you make the mistake of driving on empty with no gas station in sight? Roadside assistance will cover fuel delivery enough to get you to the nearest gas station. However, you may be charged for the fuel itself.
Winching: This service moves a vehicle that is stuck in a ditch or other hard-to-escape spot.
Flat Tire Replacement: A professional can help you change a flat tire with a spare tire in your vehicle.
Battery Jump-Start: A roadside assistance plan usually includes jump-start services for dead batteries, so hybrid vehicles with special batteries may not require this service.
Jeep Warranty Roadside Assistance
Jeep, Chrysler, Dodge, and Ram are all covered by FlexCare, which used to be Mopar, the parts and service organization under Fiat Chrysler Automobiles (FCA). Each factory warranty as well as Maximum Care and Added Care Plus extended protection plans come with roadside assistance plans. If you are just looking for Jeep roadside assistance, then you can purchase a plan separately as well.
What Is Covered Under Jeep Roadside Assistance?
With Jeep roadside assistance, you’ll be reimbursed up to a certain amount for common costs associated with a mechanical breakdown. These benefits are specific to Jeep’s extended protection plan programs.
- $35 per day car rental allowance ($175 max total)
- $100 towing reimbursement
- $100 roadside assistance (flat tire change, battery jump, fuel delivery)
- $600 key fob repair or replacement
- $1,000 trip interruption coverage
If you purchase an extended vehicle protection plan, Jeep roadside assistance expires at 100,000 miles, which means that help will be available for much of your vehicle’s life.
However, Mopar manufacturer warranties, which are included in the price of the vehicle, have different terms based on model year. Coverage includes towing, flat tire replacement, lockout service, and fuel delivery.
- 2017 to Present Models: Towing services are covered for 5 years or 60,000 miles for gas vehicles and 5 years or 100,000 miles for diesel vehicles.
- 2013 to 2016 Models: Towing assistance is covered for 5 years or 100,000 miles.
Jeep Roadside Assistance Exclusions
Be aware of certain limitations or costs not covered by Mopar’s roadside assistance program.
- Fuel delivery, lockout services, and flat tire changes for 2012 and older vehicles
- Cost of replacement keys
- Winching for vehicles over 10 feet from paved road
- Rental car expenses
- Fuel cost
- Travel and lodging expenses
- Towing claims from unlicensed providers
How to Contact Jeep for Roadside Problems
Jeep roadside assistance is available 24/7/365. To contact them, you must call the 1-800 number provided for your model. Jeep, Chrysler, Dodge, and Ram owners will use the same number. In order to be serviced properly, make sure to have your vehicle identification number (VIN), license plate number, mileage, location, and other pertinent information readily available.
Where To Get Roadside Assistance After Your Jeep Warranty Expires
Once your manufacturer’s warranty expires, you will no longer have Jeep roadside assistance benefits unless you purchase an extended protection plan or separate roadside assistance plan. Without roadside assistance, you may end up paying for much more than just the cost of repairs. However, an extended protection plan can cover major repairs and much of your towing or rental costs.
According to the J.D. Power 2024 Vehicle Dependability Study℠, Jeep ranked as average among automakers for the reliability of its vehicles. The manufacturer had 190 reported problems per 100 vehicles, exactly the average for the study.
As a Jeep owner, it’s likely that your vehicle may need a major repair—or that you will need roadside assistance at some point. A vehicle protection plan from CARCHEX can give you peace of mind and extend your Jeep roadside assistance.
Continue Roadside Coverage with CARCHEX
A vehicle service contract covers repairs and part replacements that fail due to workmanship defects. It is an optional coverage plan for an additional price, but with an easy monthly payment plan, the overall cost can be much less than repairs to your vehicle’s engine or other major components.
CARCHEX offers five coverage tiers you can purchase for your Jeep. Plans range from high-level exclusionary coverage with the Titanium plan to essentials-only coverage with the Powertrain plan. Each plan at CARCHEX provides benefits that include coverage for roadside assistance.
CARCHEX benefits include:
- Roadside assistance with all plans
- High-ranking customer service (plus an A+ rating from the Better Business Bureau)
- A network of over 30,000 repair facilities for your convenience
- Claims paid by the provider directly to your repair facility
- No-Haggle, Low-Price, Everyday Guarantee™
CARCHEX Roadside Assistance
Your Jeep roadside assistance doesn’t have to end when your manufacturer’s warranty expires. All CARCHEX plans, including those for used cars and vehicles with high mileage, include roadside assistance benefits.
Terms vary depending on the provider and level of coverage, but most plans average between five and 10 years. Therefore, roadside assistance benefits will last for the duration of the contract.
A CARCHEX Platinum plan, which is the highest level of stated-component coverage, may include the following:
- Rental car options
- Trip interruption coverage
- Towing reimbursement
- Emergency gas delivery coverage
- Battery jump-start coverage
- Key lock-out service coverage
It is important to note that these reimbursement amounts, as well as the maximum number of occurrences covered each year, vary depending on the contract.
Jeep roadside assistance can help get you out of a jam without having to worry about paying a huge bill. With CARCHEX vehicle protection plans, you get roadside assistance as a bonus with the coverage that protects your Jeep.
Sources:
HomeGuide.com: https://homeguide.com/costs/towing-service-cost
Mopar: https://www.mopar.com/content/dam/mopar/pdf/mvp/2019-05%20MVP%20Maximum%20Care%20Plans%20SS.pdf
J.D. Power: https://www.jdpower.com/business/press-releases/2019-us-vehicle-dependability-studyvds
BBB: https://www.bbb.org/us/md/hunt-valley/profile/extended-warranty-contract-service-companies/carchex-0011-23015869